Honesty Policy

Our Honesty Policy

At Project Raspberry our goal is to provide the best service possible. 

But we also want to give you the confidence that working with us is a safe and reliable option. 

That is why we have created our honesty policy, setting out what you can expect when you contact us. 

  • We will always give you the most appropriate advice, even if that is to signpost you to a competitor
  • If we cannot fix your problem, you owe us nothing. We will only ever charge you if we can resolve your problem for you. 
  • We will provide you with honest and reliable information specific to your situation. 
  • If we think you can fix your problem yourself we will say so. We will never charge anyone for pressing a button. 
  • We are a family business so we know how important budgets are, we will always quote you the best possible price for work.
  • If we believe our quote is going to increase for any reason, we will always contact you before we start any work.